Who to Call, and When to Go Straight to Hospital
In an emergency, do not use this website to ask for help. Contact your treating team, call the hospital main line, or attend the nearest emergency department.
If this is an emergency
- Difficulty breathing, chest pain, a swollen and painful calf, sudden change or loss of vision, severe pain out of proportion, uncontrolled bleeding, or fainting — call emergency services or attend the nearest emergency department now.
- If you have had an injectable and your skin is turning white, grey, mottled or dusky, or your vision is changing, say so the moment you arrive — this is measured in minutes.
- Do not wait for a scheduled appointment or an online reply, and do not drive yourself if you are breathless, faint or bleeding heavily.
Ways to reach us
Telephone
Outpatient: (+86) 023-8191 3691
Administration: (+86) 023-8191 3592
During working hours, ask for the service that carried out your treatment and say that you are concerned about a symptom after a procedure.
Visit
301 Huafu Avenue North Section, Jiulongpo District, Chongqing
Near Huayan Station, Metro Line 5 (about 500 m south)
The Plastic Surgery & Aesthetics Medical Center is within the hospital campus, and the hospital's emergency department is on the same site.
Online
Scan the QR code below to reach our care team about non-urgent questions, records or appointments.
Online messages are for general guidance and appointment coordination. They are not monitored as an emergency channel, and they are not an assessment, a diagnosis, or a treatment plan.
International Contact
Contact person: Michael Yu
Reach us on X or Facebook. For anything urgent, do not wait for a reply — contact the hospital directly or attend the nearest emergency department.
Four things to have in writing
Ask your treating team for these before your procedure or before you are discharged. If you have them, an emergency starts with a telephone call instead of a search.
The warning signs for your procedure
The specific signs that should make you contact the team the same day, and the ones that should send you to an emergency department.
The urgent contact route
Who to call, on which number, and what to do outside working hours and at weekends.
Your medication and allergy list
Every medicine, its dose and how often, plus allergies and any past reaction to anaesthesia.
Your procedure details
The name of the procedure, the date, and the name of the physician who performed it.
Reach our care team online
For non-urgent questions, scan the QR code to start a conversation. Never use it for a symptom you are worried about now.
Scan to connect with our care team
Stay connected on social media
Follow our updates and message us directly on X or Facebook. For international enquiries, contact Michael Yu.
Location
301 Huafu Avenue North Section, Jiulongpo District, Chongqing, Chongqing, China. The hospital is near Huayan Center Station on Chongqing Rail Transit Line 5; the same line serves Chongqing West Railway Station, one of the city's principal high-speed rail hubs.
Road and rail connections provide access to central Chongqing and Chongqing Jiangbei International Airport.